Legacy Mon Mélange terms content has been transferred from the original site and adapted to this platform.
These terms and conditions of sale, together with the Privacy Policy and other referenced website policies, apply to all orders placed through Mon Mélange. By placing an order, you agree to be bound by these terms. If you do not agree, you should not place an order.
You should keep a copy of these terms for your records. The contract and all website terms are provided in English.
The website is operated by Mon Melange Limited, registered in England. For support, questions or order-related matters, the legacy website listed the contact email as sales@monmelange.com.
Product images are for illustration only. Bottle design, packaging and colour representation may vary slightly from what is shown on screen. Device display settings may also affect perceived colour accuracy.
You may purchase products only if you are at least 18 years old and legally capable of entering into a binding contract. Purchases via the website are intended for consumers. Businesses wishing to buy for resale should contact Mon Mélange directly.
The checkout flow allows customers to review and correct information before submitting an order.
Card payments are handled through a secure payment gateway. An order confirmation email does not mean acceptance. The contract is formed once a shipping confirmation is sent. Mon Mélange may reject or cancel orders in cases such as stock shortages, pricing errors or suspected fraud.
Mon Mélange may update these terms or make changes to products, services or business operations. If material changes affect customer rights, reasonable notice should be given.
If you receive a faulty, damaged or incorrectly described product, the legacy terms state that you may request a replacement or refund, provided the item is returned unused to the Mon Mélange returns address in Kingston Upon Thames.
Returned items should be unused and in original packaging. Unless the issue was caused by Mon Mélange, return shipping costs are the customer’s responsibility. Refunds are processed back to the original payment method.
The legacy terms also stated that UK orders over £30 qualified for complimentary standard delivery, while orders below that amount were subject to a £9.90 shipping fee. International deliveries may be restricted for certain fragrance products and may incur import duties or taxes payable by the customer.
Mon Mélange accepts responsibility for foreseeable loss caused by breach of these terms, but products are supplied for domestic use only and not for business loss claims. Delivery or supply may be affected by events outside reasonable control, including strikes, severe weather or government action.
The contract is governed by English law and disputes may be brought before the English courts. Alternative dispute resolution may also be available.
Legacy contact details transferred from the old site: